STEP 1 We go through an initial financial fact find with you to determine whether you meet criteria for the products and services offered by a panel of specialists and/or regulated companies. STEP 2 We give you the opportunity to be passed over to one or more of these specialists and/or regulated companies which offer professional and up to date advice. We do not give advice on which product or service may benefit you, this will be done by the specialist and/or regulated companies. STEP 3 We will keep in touch with you throughout the process. You will be given a unique reference number when making initial contact with us and you can contact us at any time for guidance or general assistance. STEP 4 We will contact you on a regular basis to see how things are progressing and may give you the opportunity to be introduced to other companies if we believe they may be able to offer suitable products and services to you.